How to Reduce the Chances of an Outage

Photo by Markus Spiske on Unsplash

The popular messaging service Slack recently experienced a global outage which impacted millions of users, the majority of which were individuals working from home or remote learning due to the Coronavirus pandemic. The outage lasted for an extended period, potentially impacting their service level agreements (SLAs), impacts the brand while coming hot on the heels of the announcement of their $27.7 billion acquisition by…